Refer a Client
Most people come to HAART on their own or with support from family and friends, and no referral is needed. We also welcome referrals from healthcare providers, community organizations, and the legal system. We make the process simple and keep you informed so the person you are referring gets connected to care quickly.
Ready to Refer?Many paths to care
Coming on your own, or helping someone you care about?
Most people start treatment at HAART on their own. You don’t need a referral or an appointment: walk in to either clinic any morning, 7 days a week, during dosing hours. Family members and friends are welcome to call either clinic with questions about how to help someone get started.
Organizations that refer to us
Healthcare Providers
Hospitals, emergency departments, primary care clinics, behavioral health providers, and pharmacies.
Community Organizations
Shelters, social service agencies, harm reduction programs, and outreach teams.
Courts & Legal System Partners
Judges, probation and parole officers, attorneys, and treatment court teams.
Three simple steps
Contact our intake team
Call or fax the clinic that is best for your client. Contact details are at the bottom of this page.
Share the basics
Please include:
- The person’s name and contact information
- The referral source and your contact information
- A brief description of the reason for referral
Include a signed release when possible
Substance use treatment records are protected by federal privacy law, so we need the person’s written consent before we can share information with you.
From referral to care
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We reach out
We contact the person to schedule an assessment during clinic hours.
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Intake & assessment
Our team completes an intake.
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We keep you informed
With the person’s consent, we let you know when they have been seen and, as appropriate, share updates on their participation.
What We Offer
HAART provides medication for opioid use disorder, counseling, and case management, with referrals to housing, healthcare, and other community resources.
Helping With Access
Transportation can be a barrier to starting treatment. We can connect clients with ride assistance, and both clinics are on AC Transit lines and near BART.
See our Get a Ride section for details.
Who We Serve & Eligibility
HAART serves adults with opioid use disorder, including people who also use other substances or have co-occurring mental health conditions.
Contact us
Intake is available during each clinic’s dosing hours. See hours and addresses on our Our Clinics page.
For general questions, email info@haart.org or call us. Please do not send patient information by email.
